Dell machines carry a manufacturer's warranty. Dell offers several warranty options: the most common are Three-Year Limited (Year 1 Next Business Day On-Site Parts & Labor; Years 2 & 3 Parts) and Three Year Extended (3 Years NBD On-Site Parts & Labor). The warranty type and duration are selected by the customer at the time of purchase. Complete warranty information is available at Dell's web site.
Warranty exclusions:
- Disasters (flood, fire, electrical damage, etc.)
- Monitors and Peripherals (printers, scanners, multifunction devices, cameras, monitors, etc. carry their own manufacturer warranties)
- Software-related problems (either operating system or application), except in the case of physically defective OEM media
- Service by an unauthorized service center
- Non-factory installed components or upgrades
- Abuse, misuse, or neglect
- Removal, defacement, or alteration of the serial number or rating label
969 Park Avenue · Meadville, PA 16335
(814) 337-7061 · (800) 242-1125 · Fax (814) 337-7062